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Our Expert Automotive Service & Collision Repair Blog

J.D. Power 2019 Results. Did your car make the list?

Posted by Jim Addison on Mar 31, 2019 11:57:34 AM

The latest automobile dependability study by J. D. Power came out last month.

J. D. Power based their ratings on interviews with 80,000 vehicle owners who were asked about the problems they experienced during the past year on their 2016 vehicles. The survey covers 177 specific problems in eight categories. These are 1. Exterior; 2. Features, Controls, Displays; 3. Seats; 4. Interior; 5. Driving Experience; 6. Audio, Communication, Entertainment, Navigation; 7. HVAC; 8. Engine & transmission.

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Topics: Insider, Online Reviews

What To Look For When Choosing A Repair Facility

Posted by Chris Lechman on Dec 1, 2016 8:35:14 AM

There are many reasons you might be searching for a new repair provider for your car, truck or SUV. You might have moved to a new area, gotten a new car or become unhappy with your current shop. Here are some helpful tips on what to look for when you need to find a new place to get your trusty steed repaired.

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Topics: Warranty, Maintenance, Online Reviews

How to Choose an Auto Insurance Company

Posted by Dirk Owens on Jun 22, 2016 1:26:03 PM


We like to cover questions in our newsletters that come up regularly by our customers and this question is on our top ten list.

After an accident you don’t want to discover you’re covered by an insurance company with reliability issues.  

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Topics: Online Reviews, Complaint Ratio, Complaint Index, Auto Insurance

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